<section powered-by="xiumi.us" style="white-space: normal; margin: 10px 0px; padding: 0px; max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); text-align: center; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px 5px 0px 20px; max-width: 100%; box-sizing: border-box; display: inline-block; min-width: 10%; vertical-align: top; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; min-width: 10%; vertical-align: top; border-width: 2px; border-radius: 0px; border-style: dashed; border-color: rgb(29, 29, 29) rgb(29, 29, 29) rgb(182, 182, 182) rgb(182, 182, 182); box-shadow: rgb(0, 0, 0) 0px 0px 0px; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 5px 0px -5px; padding: 0px; max-width: 100%; box-sizing: border-box; transform: translate3d(5px, 0px, 0px); overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 3px 15px; max-width: 100%; box-sizing: border-box; display: inline-block; min-width: 10%; vertical-align: top; border-width: 0px; border-radius: 0px; border-style: none; border-color: rgb(255, 255, 255); box-shadow: rgb(0, 0, 0) 0px 0px 0px; background-color: rgb(255, 202, 0); overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; transform: translate3d(1px, 0px, 0px); overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; text-align: justify; font-size: 18px; overflow-wrap: break-word !important;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; min-height: 1em; overflow-wrap: break-word !important;"><span style="color: rgb(0, 0, 0); font-size: 18px;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;">029<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; letter-spacing: 0.544px; overflow-wrap: break-word !important;">『</strong></strong><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; letter-spacing: 0.544px; overflow-wrap: break-word !important;"><span style="color: rgb(0, 0, 0); margin: 0px; padding: 0px; letter-spacing: 0.544px; text-align: left; text-indent: 32px;">多时点观测</span></strong></strong><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;">』</strong></span></p></section></section></section></section></section></section></section></section><section powered-by="xiumi.us" style="white-space: normal; margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); overflow-wrap: break-word !important;"><section style="margin: 15px 0px -15px; padding: 0px; max-width: 100%; box-sizing: border-box; align-items: center; display: flex; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; vertical-align: bottom; width: auto; flex: 1 0 1px; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 0px; 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max-width: 100%; box-sizing: border-box; display: inline-block; width: 10px; height: 30px; vertical-align: top; overflow: hidden; border-width: 0px; box-shadow: rgb(0, 0, 0) 0px 0px 0px; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 10px 0px 0px; padding: 0px; max-width: 100%; box-sizing: border-box; font-size: 0px; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; width: 10px; height: 10px; vertical-align: top; overflow: hidden; background-color: rgb(255, 202, 0); border-width: 5px; border-radius: 0px; border-style: solid; border-color: rgb(255, 202, 0); box-shadow: rgb(255, 255, 255) 1px 1px 0px inset; line-height: 0; letter-spacing: 0px; overflow-wrap: break-word !important;"><br style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"/></section></section></section></section></section></section></section></section></section></section><section powered-by="xiumi.us" style="white-space: normal; margin: 0px 0px 10px; padding: 0px; max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; width: 677px; vertical-align: top; border-color: rgb(255, 211, 171) rgb(255, 202, 0) rgb(255, 202, 0); border-width: 1px; border-radius: 0px; border-style: none solid solid; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 20px 0px 13px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px 10px; max-width: 100%; box-sizing: border-box; color: rgb(240, 176, 121); line-height: 1.8; letter-spacing: 1.8px; overflow-wrap: break-word !important;"><p style="margin-top: 0px; margin-bottom: 0px; margin-left: 16px; padding: 0px; clear: both; text-indent: 21px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="letter-spacing: 2px; font-size: 17px; color: rgb(0, 0, 0); margin: 0px; padding: 0px; font-family: &quot;思源黑体 CN Regular&quot;;">各位朋友大家好，欢迎来到Tonii老师精益讲堂，接下来Tonii老师将带领大家进入，每天5分钟，精益伴你行系列课程。</span></p><p style="margin-top: 0px; margin-bottom: 0px; margin-left: 16px; padding: 0px; clear: both; text-indent: 21px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="color: rgb(0, 0, 0); text-indent: 43px; margin: 0px; padding: 0px; letter-spacing: 2px; font-size: 17px;">今天我们要学习的是</span><strong style="color: rgb(0, 0, 0); text-indent: 43px; letter-spacing: 1.8px; margin: 0px; padding: 0px;"><span style="letter-spacing: 2px; font-size: 17px; margin: 0px; padding: 0px; font-family: &quot;思源黑体 CN Bold&quot;;">多时点观测</span></strong><strong style="color: rgb(0, 0, 0); text-indent: 43px; letter-spacing: 1.8px; margin: 0px; padding: 0px;"><span style="margin: 0px; padding: 0px; letter-spacing: 2px; font-size: 17px;">。</span></strong></p><p style="margin-bottom:16px;text-indent:35px"><strong><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">什么是多时点观测呢？</span></strong></p><p style="margin-bottom:16px;text-indent:35px"><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">多时点观测的英文缩写是MOS，叫Multiple Object Study，是通过从同一角度持续观察一系列工作动作，识别出浪费点或者是增值比例，并制定相应改进行动计划的一种诊断方式。这种识别方式或者是这种诊断方式是比较粗略的，但是又是比较有效的一种诊断方式。它首先适用于高层去观察某一项工作；</span></p><p style="margin-bottom:16px;text-indent:35px"><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">另外这个方法的耗时也比较少，但是它是比较粗略的。稍后讲步骤的时候，TONII老师会告诉大家，为什么它是一个比较粗略，为什么它就适合高层去做。它的目的就是通过一段时间，看某一个人、某一个工位或者是某一项工作的增值比例。然后应用MOS的过程当中一定要去现场观察，这是非常重要的。通常来讲，看一个工位上的工人在这个半个小时之内，他的增值比例，我们通常会在它面前画一个圈，就像下图这样画一个圈，人就站在那里面去观察，一定要去现场观察。</span></p><p style="margin-bottom:16px;text-indent:35px"><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">第三个，在观察过程当中，一定不能和别人去说话，如果有工人问你来干什么呢？你提前几天告诉他，一旦开始观察，就不能够再跟他说话，一定要让他自己把他最真实的工作状态展现出来，然后一边观察一边记录下。</span></p><p style="margin-bottom:16px;text-indent:35px"><img src="//cdn-2c-02.industics.com/public/upload/image/20210413/1618305452304154.png" alt="图片" width="313" height="176" style="width: 313px; height: 176px;" border="0" vspace="0" title="图片"/><strong><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black"><br/></span></strong></p><p style="margin-bottom:16px;text-indent:35px"><strong><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">那么我们应该怎么去做呢？</span></strong></p><p style="margin-bottom:16px;text-indent:35px"><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">如果要观察一个工位的MOS，<strong>先要</strong>了解这个工位增值正常的工作是做什么。比如说做一个组装，那组装就是正常工作。或者是根据历史的经验，判断出来这个工位会经常出现什么样的非正常状态。比如，他等着，是一种状态，也有可能是把物料掉在地上了，是一种状态，或者是说物料出现了质量问题，他返工，也是一种状态。把所有的非正常状态都写出来。第一个是正常状态，其他都是非正常状态。然后形成一个表格，拿着这个表格，不要持续去观察，在那一刹那间，看一下一线员工，如果他是在工作，就上面正常工作上打一个勾；如果他正好是把物料掉在地上了，那么就在掉在地上打一个勾，记住，是一刹那间。</span></p><p style="margin-bottom:16px;text-indent:35px"><strong><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">第二步，</span></strong><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">你会发现它正常工作用了，比如说，三十分钟，我们可能贯穿三十次，可能有五次是正常工作，其他的二十五次都是各种各样的非正常工作，就列出了一个比例。</span></p><p style="margin-bottom:16px;text-indent:35px"><strong><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">第三步，</span></strong><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">把这三十分钟观察出来的东西做一个饼图，你发现整个三十分钟的时间，只有百分之二十或者三十的时间在做增值工作，其他的时间都是非增值的。有等待，有返工，也有询问，或者其他。出来饼图之后，就会非常清晰。通过你的观察分析，就能发现主要的浪费点在哪里。比如，你当时观察的时候，主要的浪费点就是他经常是在撕物料包装，然而撕包装这个动作本身是不增值的。</span></p><p style="margin-bottom:16px;text-indent:35px"><strong><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">第四步</span></strong><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">就是你把你观察的主要的浪费点写出来，再把你的这个改进点或者是改进的思路给写上去，交给你或者是你的手下去执行，这就是一个cycle。这是一个非常有趣、典型的在西方人用得很多，但是我们东方人用的不多问题诊断的一个工具，很简单。</span></p><p style="margin-bottom:16px;text-indent:35px"><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black">&nbsp;<img src="//cdn-2c-02.industics.com/public/upload/image/20210413/1618305486688657.png" alt="图片" width="360" height="203" style="width: 360px; height: 203px;" border="0" vspace="0" title="图片"/></span></p><p style="margin-bottom:16px;text-indent:35px"><span style="font-size:17px;font-family:&#39;思源黑体 CN Regular&#39;,sans-serif;color:black"><br/></span></p><p style="margin-top: 0pt; margin-bottom: 0pt; padding: 0px; clear: both; text-align: justify; text-indent: 32.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-family: &quot;思源黑体 CN Regular&quot;, sans-serif; font-size: 17px; letter-spacing: 1.8px; text-indent: 35px; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);">今天的课程就到这里，感谢大家！</span></p><p style="margin-top: 0pt; margin-bottom: 0pt; padding: 0px; clear: both; text-align: justify; text-indent: 32.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><br/></p></section></section></section></section><p><br/></p><section powered-by="xiumi.us" style="white-space: normal; margin: 0px; padding: 0px; color: rgb(51, 51, 51); max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); text-align: center; line-height: 2; overflow-wrap: break-word !important;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; min-height: 1em; overflow-wrap: break-word !important;"><span style="color: rgb(0, 0, 0);">想听Tonii老师的课程？</span></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; min-height: 1em; overflow-wrap: break-word !important;"><span style="color: rgb(0, 0, 0);">想和慧工云小学妹有更多互动？</span></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; min-height: 1em; overflow-wrap: break-word !important;"><span style="color: rgb(0, 0, 0);">就添加慧工云小学妹微信吧！</span></p></section><p><br/></p><section powered-by="xiumi.us" style="white-space: normal; margin: 10px 0px; padding: 0px; color: rgb(51, 51, 51); max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); text-align: center; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; vertical-align: middle; display: inline-block; line-height: 0; width: 101.547px; overflow-wrap: break-word !important;"><img data-ratio="1" src="https://cdn-2c-02.industics.com/public/upload/image/20210329/1617009396850171.gif" data-type="gif" data-w="300" width="100%" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; background-color: rgb(238, 237, 235); border-width: 1px; border-style: solid; border-color: rgb(238, 237, 235); background-size: 22px; background-position: center center; background-repeat: no-repeat; vertical-align: middle; height: auto !important; overflow-wrap: break-word !important; visibility: visible !important; width: 101px !important;"/></section></section><section powered-by="xiumi.us" style="white-space: normal; margin: 0px; padding: 0px; color: rgb(51, 51, 51); text-align: justify; max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); overflow-wrap: break-word !important;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; 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