<section powered-by="xiumi.us" style="white-space: normal; margin: 10px 0px; padding: 0px; max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); text-align: center; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px 5px 0px 20px; max-width: 100%; box-sizing: border-box; display: inline-block; min-width: 10%; vertical-align: top; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; min-width: 10%; vertical-align: top; border-width: 2px; border-radius: 0px; border-style: dashed; 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margin-bottom: 0px; text-align: left; text-indent: 32px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; min-height: 1em; overflow-wrap: break-word !important;"><span style="color: rgb(0, 0, 0); font-size: 18px;"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;">057<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; letter-spacing: 0.544px; overflow-wrap: break-word !important;">『QFD</strong></strong><strong style="font-size: 18px; margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;">』</strong></span></p></section></section></section></section></section></section></section></section><p></p><section powered-by="xiumi.us" style="white-space: normal; margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; 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padding: 0px 10px; max-width: 100%; box-sizing: border-box; display: inline-block; vertical-align: bottom; width: auto; flex: 0 1 auto; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; text-align: center; font-size: 18px; color: rgb(255, 202, 0); letter-spacing: 3px; line-height: 1; overflow-wrap: break-word !important;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; min-height: 1em; overflow-wrap: break-word !important;"><span style="color: rgb(255, 192, 0);"><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;">文字专栏</strong></span></p></section></section><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; vertical-align: bottom; width: auto; flex: 1 0 1px; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 0px; 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padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; vertical-align: bottom; width: auto; flex: 0 0 auto; box-shadow: rgb(0, 0, 0) 0px 0px 0px; line-height: 0; letter-spacing: 0px; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; text-align: center; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; width: 10px; height: 30px; vertical-align: top; overflow: hidden; border-width: 0px; box-shadow: rgb(0, 0, 0) 0px 0px 0px; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 10px 0px 0px; padding: 0px; max-width: 100%; box-sizing: border-box; font-size: 0px; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; width: 10px; height: 10px; vertical-align: top; overflow: hidden; background-color: rgb(255, 202, 0); border-width: 5px; border-radius: 0px; border-style: solid; border-color: rgb(255, 202, 0); box-shadow: rgb(255, 255, 255) 1px 1px 0px inset; line-height: 0; letter-spacing: 0px; overflow-wrap: break-word !important;"><br style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;"/></section></section></section></section></section></section></section></section></section></section><section powered-by="xiumi.us" style="white-space: normal; margin: 0px 0px 10px; padding: 0px; max-width: 100%; box-sizing: border-box; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; display: inline-block; width: 677px; vertical-align: top; border-color: rgb(255, 211, 171) rgb(255, 202, 0) rgb(255, 202, 0); border-width: 1px; border-radius: 0px; border-style: none solid solid; overflow-wrap: break-word !important;"><section powered-by="xiumi.us" style="margin: 20px 0px 13px; padding: 0px; max-width: 100%; box-sizing: border-box; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px 10px; max-width: 100%; box-sizing: border-box; color: rgb(240, 176, 121); line-height: 1.8; letter-spacing: 1.8px; overflow-wrap: break-word !important;"><p style="margin-bottom: 16px; text-indent: 35px;"><a name="_Hlk59355370"></a><span style="font-family: &quot;思源黑体 CN Regular&quot;, sans-serif; color: black; font-size: 16px;">&nbsp;各位朋友大家好。欢迎来到Tonii老师精益讲堂。接下来Tonii老师将带领大家进入每天5分钟精益伴你行系列课程。</span></p><p style="margin-bottom: 16px; text-indent: 35px;"><span style="color: black; font-family: &quot;思源黑体 CN Regular&quot;, sans-serif; letter-spacing: 1.8px;">&nbsp;今天我们学习的是</span><strong style="color: black; font-family: &quot;思源黑体 CN Regular&quot;, sans-serif; letter-spacing: 1.8px;">QFD</strong><span style="color: black; font-family: &quot;思源黑体 CN Regular&quot;, sans-serif; letter-spacing: 1.8px;">。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);"><span style="padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>是<span style="padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">Quality Function Deployment</span>的缩写，中文意思是<strong style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important">质量功能展开，指将顾客的需求转化成为明确的代用特性，确定产品的设计质量。</strong>用通俗的话来讲，<span style="padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>就是如何将客户对产品的需求转化成为生产制造的各种技术参数，将客户的语言转化成为制造的语言，<span style="padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">&nbsp;QFD</span>包括质量的展开、技术的展开、成本的展开以及可靠性的展开。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>在新产品开发以及老产品的升级以及精益研发过程当中，都有非常重的分量，很多人都把<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>作为精益研发的一个非常重要的工具。那么它有哪些好处呢？</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">首先，应用<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>质量功能展开，在这个过程当中能够充分识别<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">CTQ</span>，也就是能够充分的识别在产品中哪些是关键的质量点。因为识别出了<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">CTQ</span>，那么在这个产品设计过程当中就会格外的重视它，那么产品的质量肯定会非常好，客户的满意度就会非常的高。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">第二个，应用<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>进行质量功能的展开能够使得研发、设计更加系统，大量的减少设计过程当中的变更，提高设计的可靠性。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">另外，在<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>系统的帮助下做新产品的研发以及老产品的升级，能够大大的降低研发时间。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">但是任何事情都有双面性，<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>的劣势是什么呢？</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">首先，<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>一切的过程，一切的系统都是通过对客户的感知，也就是说通过对客户的需求分析，来进行后边的工作的，如果对客户的感知错了，或者是对客户的需求分析歪了，那么接下来的所有工作都是错的。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">另外一个，现在的市场处于买方市场，客户的需求随时随地都有可能变，如果整个<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>，整个研发过程时间过长，很有可能新产品研发出来了之后，客户的想法已经改变了，所以说也存在一定的风险性。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">任何事情都有它的双面性，那么接下来<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">Tonii</span>老师带领大家一起来看看<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>如何实现.</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">整个<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>一共分为<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">4</span>个阶段，第<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">1</span>个阶段是设计阶段，第<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">2</span>个阶段是细节阶段，第<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">3</span>个阶段是供需阶段，第<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">4</span>个阶段是生产阶段。下面通过一个例子给大家讲一讲，这<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">4</span>个阶段是怎么工作的？</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">以汽车上的一个重要部件——减震器为例，如果要研发一个新的减震器，或者是把以前的减震器进行更新换代，应该怎么做？</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">第<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">1</span>步，了解客户对减震器的关键需求，比如减振器的最大的需求，肯定是能够减震，能够让车开起来更平稳、坐着更舒服，这肯定是客户的关键需求。另外可能希望减震器的寿命更长，还有一个可能是希望价钱低一些，这就是客户需求。那么转化到产品当中，就包括减震性能，成本性能、耐用性能等等。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">第<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">2</span>步，把产品特性又进一步转化成为关键部件的特性。比如说第<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">1</span>个产品特性——减震，减震的重要部件就是减震器，它包括弹簧、弹簧底座、有上弹簧座、下弹簧座等，这些都是关键的部件，如果这些部件出问题，那么整个减震器的功能肯定会出现问题。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">第<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">3</span>步，进入工序阶段，如果关键部件要达到这些特性，怎么样体现在制造工序上面？比如说，需要用冷拔钢丝，把整个钢丝给缠绕成为弹簧，另外一个为了延长的寿命，增加强度和韧性，可能要热处理，再有为了防腐蚀性，可能要进行喷涂。这些都是工序阶段，也就是通过第<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">3</span>个阶段，把做好一个弹簧，需要哪些工序给确定下来。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">最后一个阶段是生产阶段，把工序确定好后就要确定产品的指标，比如弹簧的线径、宽度、截距、截距半径等等，如果这些东西都落实到了生产当中，落实到了生产的<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">spec</span>里边，落实到了标准作业里边，并且这个过程当中任何一个环节不出现纰漏，那么做出来这个产品就能够满足客户的需求。</span></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><br style=";padding: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important"/></p><p style="margin-top: 0px;margin-bottom: 0px;padding: 0px;max-width: 100%;clear: both;min-height: 1em;font-family: -apple-system, BlinkMacSystemFont, &#39;Helvetica Neue&#39;, &#39;PingFang SC&#39;, &#39;Hiragino Sans GB&#39;, &#39;Microsoft YaHei UI&#39;, &#39;Microsoft YaHei&#39;, Arial, sans-serif;letter-spacing: 1.8px;white-space: normal;background-color: rgb(255, 255, 255);font-size: medium;text-indent: 43px;box-sizing: border-box !important;overflow-wrap: break-word !important"><span style="color: rgb(0, 0, 0);">除了弹簧其他每一个零件的研发都用刚才这种方法，落实到最后的生产每一步、每一个参数，最后做出来的产品自然能够满足客户的需求，这就是<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>，是一个非常有用的工具。在座的各位如果有志于成为一个研发人员或者是设计人员，去研发新产品或者是改进老产品，那么一定要把<span style="color: rgb(0, 0, 0); padding: 0px; max-width: 100%; box-sizing: border-box !important; overflow-wrap: break-word !important;">QFD</span>这个工具给吃透，非常有用处。</span></p><p style="margin-bottom: 16px; text-indent: 35px;"><span style="font-size: 17px; font-family: &quot;思源黑体 CN Regular&quot;, sans-serif; color: black;"><br/></span></p><p style="margin-bottom: 16px; text-indent: 35px;"><span style="font-family: &quot;思源黑体 CN Regular&quot;, sans-serif; color: black; font-size: 16px;">今天的课程就到这里，感谢大家！</span></p><p style="margin-bottom: 16px; text-indent: 35px;"><br/></p></section></section></section></section><p style="white-space: normal;"><br/></p><p></p><section powered-by="xiumi.us" style="white-space: normal; margin: 0px; padding: 0px; color: rgb(51, 51, 51); max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); text-align: center; line-height: 2; overflow-wrap: break-word !important;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; min-height: 1em; overflow-wrap: break-word !important; text-align: center;"><span style="color: rgb(0, 0, 0);">想听Tonii老师的课程？</span></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; min-height: 1em; overflow-wrap: break-word !important; text-align: center;"><span style="color: rgb(0, 0, 0);">想和慧工云小学妹有更多互动？</span></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; max-width: 100%; box-sizing: border-box; min-height: 1em; overflow-wrap: break-word !important; text-align: center;"><span style="color: rgb(0, 0, 0);">就添加慧工云小学妹微信吧！</span></p></section><p></p><section powered-by="xiumi.us" style="white-space: normal; margin: 10px 0px; padding: 0px; color: rgb(51, 51, 51); max-width: 100%; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Helvetica Neue&quot;, &quot;PingFang SC&quot;, &quot;Hiragino Sans GB&quot;, &quot;Microsoft YaHei UI&quot;, &quot;Microsoft YaHei&quot;, Arial, sans-serif; letter-spacing: 0.544px; background-color: rgb(255, 255, 255); text-align: center; overflow-wrap: break-word !important;"><section style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; vertical-align: middle; display: inline-block; line-height: 0; width: 101.547px; overflow-wrap: break-word !important;"><img data-ratio="1" src="https://cdn-2c-02.industics.com/public/upload/image/20210329/1617009396850171.gif" data-type="gif" data-w="300" width="100%" style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box; background-color: rgb(238, 237, 235); border-width: 1px; border-style: solid; border-color: rgb(238, 237, 235); background-size: 22px; background-position: center center; background-repeat: no-repeat; 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